Web-based Contact Center Management
User experience: as-easy-as using any Web page.
Team-based Call Management
Competence-based Supervisor and Agent Management
Defining unlimited number of queues
Defining unlimited number of Agents per queue
To become a point of contact which is;·
Working independently from time and space
Providing solutions based on productivity
Focusing R&D to develop innovative solutions according to the new trends in Contact Centers
Our Power: Technological Infrastructure
The infrastructure of Tegsoft products is prepared by choosing the most updated technologies and products. With the goal of providing high quality, hardware-independent structure; Tegsoft uses IBM DB2 as database, CentOS as Operating System and Enterprise Java as software development platform in its products.
Tesgsoft is now a new member of Electrosa Group.
We’re looking for new dealers, if any interest please contact with Electrosa Group…….